The UK's Sage Machine Specialist
The UK's dedicated Sage Coffee Machine repair workshop. Expert repair and servicing for every Sage machine — including Barista Express, Touch, Pro, Oracle, Jet, Dual Boiler — carried out by specialist technicians with 30 years of combined experience.
BRANDS WE REPAIR & SERVICE
Genuine Parts
Direct manufacturer components.
INSURED TRANSPORT
Tracked & Insured Shipping from workshop to your home.
Service Warranty
Comprehensive 90-day repair guarantee.
30 Years Combined Experience
Specialist knowledge, not generalist guesswork
How Our Coffee Machine Repair Service Works
Simple. Transparent. Reliable.
Book Online
Fill in our short form providing us with as much information about the fault. We'll send you a fixed quote.Ship your Machine to us
Ship your machine to our workshop using our helpful packaging guide.Precision Restore
We repair the machine using genuine parts. We request payment and ship the machine back to you with our insured and tracked courier.Transparent Pricing
No surprises. No hidden charges. Just honest quotes before any work begins.
We offer three service options depending on what your machine needs. Every repair quote is sent to you for approval before we touch a single component — you are never committed until you say yes.
- Repair of Fault
- Genuine manufacturer parts used
- General health check
- Deep descaling & Backflush
- O-Rings, Seals & Gaskets replaced
- Grinder calibration
- Temperature, Pressure & Flow testing
- Grouphead inner seal & screen replaced
- Complete Repair Service
- Complete Annual Service
Final price will also include the return tracked/insured postage (£19).
Every job is covered by our 90-day warranty on parts and labour.
Frequently Asked Questions
Everything you need to know about our premium repair service.
What Our Customer Say…
"The grinder on my Barista Express had completely seized. I thought I'd need a new machine. Adam diagnosed it within a day, replaced the burrs and cleared a blockage I didn't even know was there. Came back grinding perfectly. Saved me £400 on a replacement."
"My Oracle Touch was throwing an error code and refusing to heat up. I was quoted £300 by another company before they'd even looked at it. CMRC sent me a fixed quote of £95 before touching anything. Turned out to be a thermostat fault. Back within 6 days and pulling perfect shots."
"Steam pressure had been dropping for months. Convinced myself it was just scale. Turns out the solenoid valve had failed. The team diagnosed it, sent me a quote the same day, and had it back within a week. Runs like it did when I bought it three years ago."
"Mine was leaking underneath every time I ran a shot. I was worried it would be expensive. The quote came back at £85 — a worn group head seal. Genuinely delighted. The packaging guide made shipping it up really easy too."
"Descaling light wouldn't clear no matter what I did. Tried everything. Sent it to the CMRC and it turned out to be a flow meter sensor fault — nothing I could have fixed myself. Sorted and returned within 5 days. Great communication throughout."